eudorapp.com

Privacy Policy

Effective Date: Fri, 01 Nov 2024

At Eudor (the “App”), we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services through the web and mobile applications. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

a. Personal Information

When you register, make a booking, or use our services, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Location data (if you opt-in for location services)
  • Professional details (for service providers such as doctors, veterinarians, event managers, etc.)

b. Booking Information

We collect data related to the bookings or reservations you make through our platform, including:

  • Service booked (e.g., doctor, veterinarian, event, rental, etc.)
  • Date and time of bookings
  • Payment information
  • Communication between you and the service providers

c. Location Information

If you use our app to map locations (e.g., nearby service providers or rentals), we may collect precise geolocation data based on your device settings.

d. Technical Information

We collect technical data about how you interact with the app:

  • IP address
  • Device type
  • Browser type (for web)
  • Operating system
  • Usage data (e.g., pages viewed, clicks, app crashes)

2. How We Use Your Information

We use your information to:

  • Facilitate and manage bookings and reservations.
  • Provide personalized services, such as location-based recommendations.
  • Process payments and issue receipts.
  • Communicate with you about your account, bookings, and any updates.
  • Improve our platform and user experience through data analysis.
  • Ensure compliance with legal obligations.

3. Payment Information

We use secure third-party payment processors to handle payment transactions. Your payment data is encrypted and processed in accordance with industry standards. We do not store full payment card details on our servers.

4. How We Share Your Information

We may share your information with:

  • Service Providers: When you make a booking, your information will be shared with the relevant service provider (e.g., doctor, event manager, caterer).
  • Third-Party Payment Processors: For handling payments.
  • Business Partners: For the purposes of offering additional services related to your bookings (e.g., event supplies, rental insurance).
  • Legal Authorities: If required by law or to protect our legal rights.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Withdraw consent for location tracking at any time (via your device settings).
  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at admin@localhost.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences.
  • Analyze app traffic and usage patterns.
  • Provide relevant advertisements (if applicable).

You can control cookies through your browser settings, but disabling them may affect your experience with the app.

8. Children’s Privacy

Our app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child under 18 has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy. Your continued use of the app after such updates indicates your acceptance of the changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: admin@localhost
  • Address: localhost
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